How we AI

Built by AI. Perfected by people.

We're not hiding that we use AI. We're proud of it. It's how a team our size rebuilt an entire dealership platform in the best part of a year, and it's why the products we put in front of dealers are better, not just faster. This page is how we do it responsibly.

Our principles

  1. 01

    AI-first engineering

    AI isn't a plug-in on the side of how we work. It's where every piece of work starts. Our engineers direct it, review it and own the result. That's how one team rebuilt an entire dealership platform in the best part of a year.

  2. 02

    Speed is the product

    Ideas that used to take a quarter now take days. A request a client makes on Monday ships on Tuesday. Speed isn't a side effect of how we build; it's the thing you're buying.

  3. 03

    Built by AI, perfected by people

    Nothing reaches a dealership because an AI said it was ready. Every change is briefed, assessed, tested and released by people who are accountable for it. The machine does the heavy lifting. People make the calls.

  4. 04

    Security never compromised

    Faster never means looser. We have held ISO/IEC 27001 certification since 2020, and we employ a Head of Systems Integrity whose whole job is to scrutinise quality control, data security and code standards, with the authority to stop a release.

Where the people are

Every change passes through five gates.

People open the first gate and the last. AI builds in between, and never alone.

  1. 01 Brief We assess every job against fifteen years of dealership software and millions of lines of our own code, and give the AI the context it needs to get it right. People
  2. 02 Build AI does the build, guided by our engineers as it goes. AI
  3. 03 Assess A person assesses the output. Does it do the job, does it fit the platform, would we stand behind it in a showroom? People
  4. 04 Test Extensive testing on every change, automated and by hand, measured against our ISO 27001 controls for quality, data handling and code standards. Both
  5. 05 Release A person authorises every deployment to production. Nothing ships because an AI said it was ready. People

What that means for you

Two promises we can keep.

Built natively with AI

Your roadmap shouldn't be someone else's.

Apex AI was built with AI from the ground up. Ask for a change and we build it into your platform.

Support

Support measured in hours, not ticket numbers.

Talk directly to the people who build the platform. Requests turned around at the speed your business moves.

A role, not a policy

One person whose job is to say no.

Most software companies have a security policy. We employ someone whose entire remit is to hold the line on it, independent of the delivery team. If a release doesn't meet the standard, it doesn't ship.

  • Quality control Is it right, does it work, would we stake our name on it in a showroom?
  • Data security Customer, finance and vehicle data handled to the standard our ISO 27001 certification demands.
  • Code standards Every change measured against the same bar, whoever or whatever wrote the first draft.

The point

The benefits of AI, without you taking the risks.

We take the new technology on so you don't have to: we evaluate it, direct it, review what it produces and stand behind the result. You get what it makes possible, at the speed it makes possible, from people you can hold to account.